Thursday 1PM Melbourne Time. 12PM AEST
Recording will be made available to all those who register but cannot attend live.
Offering feedback without constructive advice on how to improve is criticism.
The V-Score™
This creative data entry platform will ease the stress and anxiety often associated with performance management and difficult conversations. As a business owner it allows you to set a comparative benchmark that can be used to reflect on for years to come. It’s important that your team feel that their contributions are validated beyond that of just standardized KPIs.
Whilst objective measures are imperative for growth, so too are the individual contributions of each team member in the workplace. Character, consistency, and competence all play a key role in providing a positive culture and collaborative environment, especially those that underpin our core values and common purpose.
The research tells us that negative feedback, even when delivered with radical candor, can be counter-intuitive by triggering a sympathetic response. When looking to point out the shortcomings of another, instead, offer direct advice first. Be specific with your instruction and welcome ‘in the moment’ peer communication. When we tie subjective measures with objectivity, it becomes much easier to monitor management trends – this is known as an employee’s Value Score or ‘V-Score,’ a score that can easily be interpreted by any practitioner or therapist in the team.
The V-Score™ is a unique tool based on the science behind how humans BEST respond to feedback. The ‘positive sandwich’ is outdated and it is time we moved with the next generation. The V-Score™ not only ignites empathy between a business owner and individual team member, it promotes curiosity and a crucial shift in perspective. It provides the structure, foundation, and perfect visual prompt to guide a new era of performance reviews.
The V-Score™ seeks to showcase and value subjective contributions in the workplace, whilst also maintaining the importance of delivering traditional key performance indicators, all in one easy to use chart.
Jade Scott
Osteopath, Owner/Director of Western Region Health and Founder of GrowthRx | Certified DISC Advanced facilitator.
Through a wealth of experience from studies at Harvard Business School to Melbourne University and the creation of GrowthRx, a global Allied Health Community, Jade delivers the best in Healthcare Education. Jade is a Business Consultant and Employment Strategist who has dedicated the last ten years to helping support and develop over 2000+ Practitioners and Clinic Owners. Jade is also a proud Leadership Development Mentor, Team Performance Coach and advisor to many award winning companies and leading CEO's around the world.
Jade has recently been honoured with the prestigious ‘Alumni Award in Service Excellence’ at Victoria University for her work in mentoring and guiding the next generation of healthcare professionals, and was a finalist in this year's Allied Health Awards for Leadership & Management Excellence. Her passion for positive psychology, human behaviour and organisational culture has been praised by her loyal clients and outcome focused results. She is a sought after business coach, keynote speaking, and leading entity in the allied health and corporate leadership space.
"My mission is to create more world class leaders in healthcare -- to inspire others to do better and be better across all facets of life so we can thrive. I look forward to providing you with up to day, evidence-based information 'worth knowing' that allows you to continue to grow as the best individual you can be. Let's do this."
DISC ADVANCED® with Michael Mannix
Michael has inspired the leadership team at Western Region Health for over 10 years. Whilst his day to day focus is on osteopathic clinical supervision and supporting a large team of allied health professionals, he is also a valued GrowthRx mentor and certified DISC Advanced consultant. In more recent years Michael has dedicated his time to improving his natural leadership style. He now invests heavily in post-graduate studying and leadership development with a focus on team culture, and exploring ways to encourage thriving, healthy workplaces. It is through these endeavours that he found the DISC profile system.
Not only has Michael found behavioural profiling useful for his own self-reflection, it has enhanced his understanding and communication with those around him. These valuable tool build better team dynamics, support other’s professional strengths, and allowed him to adjust his behaviours accordingly. Additionally, the learnings from DISC profiling have helped to him developed greater relationships and better patient outcomes in a clinical setting. As a result of his personal success with the program, Michael now enjoys helping other workplaces implement and enjoy the same benefits. His presentations and reporting have become highly sought after amongst allied health business owners as a value add to better understand their team, colleagues and patients.
